Shipping policy

Drivalo Shipping Policy

At Drivalo, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers, ensuring that we provide the highest levels of responsiveness to you at all times.

1. Order Processing Time

  • All orders are checked, packed, and dispatched within 48 hours (1–2 business days) of your purchase.

  • Note: Order processing may experience slight delays during major holidays or high-demand promotional seasons.

2. Shipping Rates & Delivery Timelines

We partner with top-tier global logistics networks to bring you reliable delivery straight to your doorstep.

  • Standard Shipping Cost: We offer budget-friendly shipping rates calculated automatically at checkout based on your delivery address.

  • Estimated Shipping Time: Standard shipping typically takes 15 to 60 business days depending on your location and local customs clearance.

3. Order Tracking

  • As soon as your package ships, we will send you a confirmation email containing your tracking number and a direct tracking link.

  • Tracking details usually become active and visible online within 1 to 4 days after shipment.

4. Customs, Duties, and Taxes

  • Drivalo is not responsible for any customs clearance fees, import duties, or local taxes applied to your package upon entry into your country.

  • All fees collected during or after shipping are the sole responsibility of the customer.

5. Missing or Undelivered Packages

  • If your tracking status shows your package was delivered but you cannot find it, please check with your local postal carrier and neighbors first.

  • If your delivery window has passed and you still have not received your item, please reach out to our support team within the purchase protection window so we can investigate and assist you.

Questions about your shipment? If you need assistance tracking an order or checking delivery availability for your region, drop us a line! Our support team is online and ready to reply right away.